EX 991 takes your personal data seriously. This page provides a fully transparent overview of how we collect, use, and protect your data.
This Privacy Policy explains how your information is handled when you use the EX 991 platform (ex991.app). By using the platform, you are considered to have accepted this Policy.
EX 991 is an international online gaming and Sports Betting platform. We believe that every user's privacy is a fundamental right. Our Privacy Policy is designed to be fully transparent about three things: what personal data we collect, why we collect it, and how we keep it safe.
This Privacy Policy applies when you:
Our privacy policy has been developed in compliance with international data protection standards and applicable local laws.
EX 991 only collects information that is necessary to deliver the platform's services smoothly. The different types of data we collect are described below:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Account Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Notifications & Support |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser type | Security & Fraud Detection |
| Usage Data | Betting history, preferred games, login times | Service Improvement & Personalized Experience |
| Location Data | Country, city (approximate) | Regional Compliance & Legal Obligations |
EX 991 never collects your bank PIN, mobile banking password, or card CVV. If anyone asks for this information, treat it as a fraudulent communication.
EX 991 collects information through several methods. You should have a clear understanding of each:
Directly From You: You provide information directly when filling out registration forms, submitting KYC verification documents, making deposit or withdrawal requests, or raising support tickets.
Automatically: When you use the EX 991 website or app, your browsing behavior, device information, and IP address are automatically recorded via cookies, web beacons, and similar technologies.
From Third Parties: Limited information may be received from payment gateway providers, identity verification services, and fraud prevention agencies — strictly for security and compliance purposes.
EX 991 uses the data it collects exclusively for the specific purposes listed below. Your information is never used for any other purpose:
EX 991 never sells your data to advertisers or shares it with third parties unrelated to our platform.
EX 991 does not generally share your information with third parties. However, limited sharing may occur in the specific circumstances outlined below:
All third parties with whom data is shared are bound by EX 991's strict data protection agreements. They are not permitted to use your information for their own purposes.
EX 991's website and app use cookies and similar technologies. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working.
EX 991 retains your data only for as long as necessary. General guidelines:
After the applicable retention period, your data is securely deleted or anonymized so that it can no longer be linked to you.
As an EX 991 user, you have the following rights over your own data. To exercise any of these rights, contact us at support@ex991.app:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You can request that we stop using your data for specific purposes.
You can download your data in a standard format.
You can opt out of promotional emails or SMS at any time.
EX 991 is strictly restricted to users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and ID may be requested if there is any doubt. If we become aware that a minor's information has been collected by mistake, that data will be deleted immediately and the account will be closed.
If you are a parent or guardian and believe your child is using our platform, please contact us immediately at support@ex991.app.
EX 991 may update this Privacy Policy from time to time. When significant changes are made:
Continued use of EX 991 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Your request will be responded to within 72 hours. Complex cases may take up to 14 business days.
Why EX 991 Is Trustworthy
Every piece of your information on EX 991 is stored with the highest level of security. Learn how we keep your data protected.
Every transaction and login on EX 991 is protected by industry-standard 256-bit SSL encryption. No third party can intercept your connection.
Your data is stored on encrypted servers. Regular security audits are conducted and multiple layers of protection are in place to prevent unauthorized access.
Every account is verified to prevent identity theft and unauthorized access. This is also important for your own protection.
EX 991 never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
You can view, correct, or request deletion of your data at any time. Opting out of marketing messages is straightforward.
Our support team is always on hand for any privacy-related concerns. Reach us via live chat or email for a prompt response.
Your data is completely secure. Open an account today and enjoy a world-class gaming experience.